Dave Elario | Field Service Next West

Dave Elario

Dave Elario

CEO EMSAR
Dave Elario

Dave Elario is an aerospace engineer–turned–business leader with a track record of guiding large, complex service organizations across GE, Johnson Controls, and multiple private-equity–backed companies. He currently serves as CEO of EMSAR, a national biomedical and clinical equipment services provider with hundreds of technicians, nurses, and engineers supporting healthcare providers across the U.S.

Dave’s career began in engineering and scaled into executive leadership roles at GE and JCI, where he led high-performance teams in mission-critical service environments. He later brought that operational rigor to PE-owned companies including ERT (now Clario) and currently EMSAR, where he focuses on building strong commercial engines, technician excellence, and an “everybody sells” culture that empowers every team member to drive customer value.

He also serves on investor panels for private equity firms, offering practical insights on service operations, commercial strategy, and building organizations that win through execution and customer experience.

Tuesday, April 7, 2026

1:35 PM Track B: Fireside Chat: Building the Business of Service: Why Dedicated Sales and Marketing Teams Drive Growth

As service organizations evolve to include remote support, self-service, and predictive maintenance, the need to market and sell service with the same precision as products has never been greater. This session brings together industry leaders who have made the leap, establishing dedicated service sales and marketing teams to position service as a true growth engine. Discover how focused, specialized teams can articulate value, expand revenue streams, and strengthen customer relationships. Leaders will discuss how to make the business case internally and gain practical insights to elevate service in your organization’s go-to-market strategy, including:

  • Build a stronger business case for dedicated service sales and marketing resources within your organization
  • Understand proven strategies to communicate and monetize the value of service offerings, including predictive maintenance and self-service models
  • Unlock new growth opportunities by aligning service, sales, and marketing goals around customer outcomes
  • Improve customer retention, deepen relationships, and elevate service as a strategic differentiator 

Check out the incredible speaker line-up to see who will be joining Dave.

Download The Latest Agenda