David Mueller

VP, Global Service Hach

With over 22 years of experience in service leadership, David Mueller serves as the Vice President of Global Service at Hach, a global leader in water analysis solutions. In his current role, David oversees critical service functions and strategy development ensuring a seamless delivery of services that support Hach’s mission to provide accurate and reliable water quality data. David has a passion for developing high-performing teams with talented leaders committed to customer success, continuous improvement, and operational excellence.

Wed, April 23: Day 2 - The Future of Service: Embracing Necessary Disruption and Accelerating Tech Adoption to Solve Real Customer Problems

5:00 PM PANEL: Hiring & Grooming 24/7/365: Deepening Your Leadership and Technician Bench

Having a deep bench of talented leaders, middle managers and technicians is crucial for delivering exceptional service and ensuring business continuity. This session will explore effective strategies for hiring, developing, and retaining top talent to support your organization's growth and success.

Panelists will discuss these topical areas:

Talent Acquisition: Identifying and attracting top-quality candidates through targeted recruitment efforts, effective job postings, and leveraging social media.
Employee Development: Implementing comprehensive training and development programs to equip your team with the skills and knowledge needed to excel.
Leadership Development: Nurturing future leaders through mentorship, coaching, and opportunities for professional growth.
Retention Strategies: Creating a positive and supportive work environment that fosters employee engagement, satisfaction, and loyalty.
Succession Planning: Developing a strategic plan to ensure a smooth transition of leadership and continuity of operations.

Check out the incredible speaker line-up to see who will be joining David.

Download The Latest Agenda