Vice President, Smart Home Services DISH Network/OnTech Smart Services
David Troll leads the end-to-end customer life cycle for DISH Smart Home Services, responsible for DISH’s enterprise service partnerships. Troll has 25 years of experience partnering with industry-leading service companies across the world to grow revenue, improve operations and enhance the customer experience. He is a recognized expert at helping organizations identify, implement and optimize technology, processes and services that drive deeper customer engagement and improve effectiveness, especially with regard to last-mile operations. Prior to DISH, Troll served as SVP, Sales & Customer Operations at Glympse, the leader in location-based software and services, where he helped lead the transition from a B2C app provider to a B2B / B2I platform, growing the company 500% in 2 years. Before that Troll served on the senior leadership team of field service management software leader TOA Technologies, starting as VP & GM of North America and later VP, Global Account Management & Business Optimization. TOA grew 10X during Troll’s tenure, leading to an acquisition by Oracle where Troll oversaw the client success function for the North American OFSC business. Previously, Troll held leadership roles at Dun & Bradstreet, where he helped integrate the acquired Hoover’s Online business, including go-to-market teams and processes.
Check out the incredible speaker line-up to see who will be joining David.
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