Ed McMurray serves as the Vice President of Field Operations at Tokyo Electron America, a subsidiary of Tokyo Electron Inc. a leading semiconductor manufacturing equipment company. Ed leads all service, aftermarket sales, administration and operation teams in North America. Ed has been with Tokyo Electron for over 23 years and has held almost every position in field operations in his career. Ed is responsible for over 600 Field Service Engineers with over $350M in annual revenue. Ed is also charged to lead a program to apply best practices globally in the areas of business improvement, talent management, knowledge management, business intelligence and service automation.