Emrah Ercan

Step into the future as we explore this burgeoning sector that is reshaping the way companies deliver service. This session promises to unravel the latest trends, technological innovations, and transformative tools that are fueling the growth of self-diagnosis and self-service capabilities across industries. 

Discover how this paradigm shift is empowering customers to take control of their own service needs. 

Key topical areas of discussion: 

• Delve into the ways in which self-diagnosis tools are democratizing useful data and information. 
• Uncover the cutting-edge technologies that underpin self-service platforms and diagnostic tools.  
• Learn how businesses are adapting to meet the growing demand for self-diagnosis and self-service, providing convenience and autonomy to their customers.