Deep-Dive Workshop Day: Mastering the Art of Field Service
Tuesday, April 21st, 2020
The manufacturing sector is facing a period of both intense disruption and opportunity. Technologies such as IoT, machine learning and AI are paving the way for OEMs to facilitate predictive and prescriptive maintenance, leading to more efficient service operations than ever before. Across all industry verticals, companies are moving towards a future of servitization, or selling products-as-a-service, and this shift directly impacts the service organization.
Join Syncron in an interactive workshop to discuss the evolution of service, what today's customers expect from OEMs and the incremental steps needed to achieve servitization readiness. The workshop will also cover:
-Accelerating service business transformation with technology to meet the changing needs of the consumer
-Equipping the service organization as both governments and customers push for environmental sustainability
-Overcoming the biggest hurdle that manufacturers face in this shift - the fear of change