Ewan Stewart

Regional VP, Service Comfort Systems USA

Ewan Stewart is Region Service Vice President (Mid-West) of CSUSA. Ewan has over 25 years of experience in Service Operations and Sales across North America. He started his professional career in Toronto, Canada with Mettler Toledo Scale, leading the Toronto Service teams before transitioning into Service Sales. Ewan went on to build his Operations and Sales experience working with organizations including Rockwell Automation and Ainsworth Inc.

In 2011 he Joined Johnson Controls in Toronto, leading the HVAC Service Organization for 7 years. In 2018 Ewan relocated to Houston, TX with his family to lead the Houston HVAC Service business before transitioning in 2021 to lead the Texas Area in both HVAC and Fire Service. In 2023 Ewan was promoted to Regional HVAC Service Leader for the South Territory (TX, LA, OK, ARK, TN, KS, MO) with responsibility for a ~$350M P&L.

Ewan holds an Honors Bachelor of Business Administration from Brock University, majoring in Marketing and minoring in accounting.

Day 2 - The Future of Service: Embracing Necessary Disruption and Accelerating Tech Adoption to Solve Real Customer Problems

4:50 PM PANEL: Hiring & Grooming 24/7/365: Deepening Your Leadership and Technician Bench

Having a deep bench of talented leaders, middle managers and technicians is crucial for delivering exceptional service and ensuring business continuity. This session will explore effective strategies for hiring, developing, and retaining top talent to support your organization's growth and success.

Panelists will discuss these topical areas:

Talent Acquisition: Identifying and attracting top-quality candidates through targeted recruitment efforts, effective job postings, and leveraging social media.
Employee Development: Implementing comprehensive training and development programs to equip your team with the skills and knowledge needed to excel.
Leadership Development: Nurturing future leaders through mentorship, coaching, and opportunities for professional growth.
Retention Strategies: Creating a positive and supportive work environment that fosters employee engagement, satisfaction, and loyalty.
Succession Planning: Developing a strategic plan to ensure a smooth transition of leadership and continuity of operations.

Check out the incredible speaker line-up to see who will be joining Ewan.

Download The Latest Agenda