Gary Johnson

VP Global Technology, Optimization and Business Operations, Global Service Pitney Bowes

Gary F. Johnson is Vice President of Global Technology, Optimization and Business Operations. In this role Gary is a true change agent, moving Pitney Bowes from traditional break/fix service to multi-channel service and helping clients combine the unique strengths of physical mail and digital experiences. He is passionate about making sure PB clients receive the best service via the method they prefer whether that be remote resolve on-machine, web, chat, phone or on-site. Gary is responsible for choosing and implementing the right technologies that will ensure that Pitney Bowes is successful for another hundred years, and that our clients receive the highest level of service during every touchpoint. Gary is a member of the Global Services Senior Staff and sits on many cross functional teams to help drive PBI’s transformation and success.

Gary joined Pitney Bowes 31 years ago and spent the first part of his career as a Engineer integrating & customizing our shipping solutions with client host systems. Although he quickly moved into increasing levels of management, Gary’s genius resides in his ability to fully understand HOW something works today, while being able to clearly envision how things NEED to work tomorrow. He is passionate about our customers, employees and shareholders. Gary and his global staff complete ride along with reps and visit clients monthly to gather feedback that ensures our clients receive the full value of PBI solutions and focus on total client satisfaction.

Gary attended Darden Graduate School of Business and holds a Degree in Electronic Engineering and Computer Science with a minor in Business Analytics.