As customer expectations accelerate, service organizations are challenged to build organizational capacity that can evolve with market demands. Join this facilitated discussion and engage in real-time problem-solving and collaborative discussion with your peers to uncover better ways to manage capacity.

Room Leader -

Table 1 Facilitator

Salvador Accardo, SVP, Business Development, Exponential Power

Table 2 Facilitator

Shawn Moore, Vice President, Global Field Services, Bell Techlogix, Inc.

Table 3 Facilitator

Greg Wilson, Director, Service, Cincinnati Incorporated

Table 4 Facilitator

Greg Fortunato, Head of Business Development, OnTech Smart Services, EchoStar Corporation