Intelligent Field Service: Adopting Digitization and Disruptive Technology to Drive Service Revenue
Wednesday, April 22nd, 2020
According to Harvard Business Review’s “Competing in 2020: Winners and Losers in the Digital Economy” report, 80% of respondents believe their industry will be disrupted by digital trends and 84% indicated that their industry has either passed the inflection point of disruption or will pass it by 2020. As field service providers, are we there yet?
Irfan Bharde and Mark Dean are spearheading Honeywell’s digital transformation for the lifecycle solutions and services unit, and they are joining us to discuss how the latest innovative technologies created a massive opportunity to transform their product offering, provide more to the customer, and deliver faster and more efficient service. This keynote will focus on the benefits and practical applications of the following technologies:
-Data analytics to drive action and automation
-Remote connectivity and preventive maintenance
-Augmented and virtual reality (AR, VR)