September 30 - October 02, 2020
10:30am - 6pm ET
Thursday, October 1, 2020: ACCELERATING THE DIGITIZATION OF FIELD SERVICE IN RESPONSE TO THE PANDEMIC
Thursday, October 1st, 2020
Field service organizations that want to modernize often stumble over unanticipated complexity. Exciting promises get mired in high-budget projects and don't deliver the desired results quickly, if ever.
This presentation will discuss some of the topics that people need to understand as they get off the ground, such as:
• Why leveraging the cloud is crucial for secure, real-time field operations
• How good data collection and automated workflows drive other innovative add-ons
• How to manage the trade-off between rigor and flexibility in mobile apps and workflows
The session will conclude with some client experiences to learn from and tips to ensure that your innovation programs start on the right foot.