Field Service Palm Springs 2019

April 23 - 26, 2019

JW Marriott Palm Desert Resort & Spa, CA

Jeff Coleman

President, National Accounts
Comfort Systems

11:15 AM Shifting Your Customer Base To A More Outcomes Based Result To Remain Competitive

  • Moving from task, time, and frequency driven service to an outcome or uptime based approach
  • Establishing a shared risk/reward model
  • Ways to get your customers to engage in conversation around this topic so it becomes more mainstream in the next 3–5 years
  • Getting your customer’s finance and procurement departments on board

Check out the incredible speaker line-up to see who will be joining Jeff.

Download The Latest Agenda