Jeff Martin

VP of Global Sales Strategy Lytx

Jeff Martin joined Lytx in 2022 as an executive specializing in the transportation, distribution, and field services sectors. Jeff has decades of operational experience in architecting, directing, and continuously improving safety programs and operations. He started at Waste Management (WM) in 1996 and held several positions, including Corporate Director of Operations and Director of Safety Operations. At Lytx, Jeff heads up numerous fleet safety thought leadership efforts, including speaking and moderating on various webinars and at industry trade shows such as American Trucking Association Management Conference & Exhibition, Fleet Forward & Fleet Safety Conferences, and more. Jeff is the former Safety Chairman of the National Waste & Recycling Association (NWRA) Safety Committee and is an active member of various associations, including the American Trucking Association and Together for Safer Roads, which serve the commercial transportation and service sectors. He holds a bachelor’s degree in Communications from the University of Illinois Urbana-Champaign

Day 2 - The Future of Service: Embracing Necessary Disruption and Accelerating Tech Adoption to Solve Real Customer Problems

9:05 AM PANEL: Taking AI to the Next Level: Ensuring Accuracy and Speed to Value to Solve Real Service Problems

As Artificial Intelligence (AI) continues to revolutionize the field service industry, organizations are increasingly looking to harness its power to solve complex service challenges. This panel session brings together industry experts and AI pioneers to explore how companies can elevate their AI implementations to deliver tangible results with both accuracy and speed.

Panelists will discuss:

Strategies for identifying high-impact AI use cases that address real service problems
Techniques for ensuring AI accuracy in mission-critical service applications
Methods to accelerate AI deployment and adoption for faster time-to-value
Overcoming common challenges in AI implementation, including data quality and integration issues
Balancing AI automation with human expertise to optimize service outcomes
Ethical considerations and best practices in AI-driven service solutions

This session is designed for field service leaders who are looking to move beyond basic AI implementations and leverage advanced AI capabilities to solve complex service challenges. Whether you're in the early stages of AI adoption or seeking to optimize existing AI systems, this panel will provide valuable insights to help you take your AI initiatives to the next level.

Check out the incredible speaker line-up to see who will be joining Jeff.

Download The Latest Agenda