Field Service Palm Springs 2020

September 29 - October 02, 2020

JW Marriott Palm Desert Resort & Spa, CA

Jeremy Goebel, Manager, Aftermarket Enablement Solutions at John Deere
John Deere Logo

Jeremy Goebel


Manager, Aftermarket Enablement Solutions
John Deere

Check out the incredible speaker line-up to see who will be joining Jeremy.

Download The Latest Agenda

Customer Advocacy: Putting Customers at the Heart of Your Business

Thursday, April 23rd, 2020


3:30 PM Case Study: Transforming From Reactive To Proactive Service

Jeremy Goebel is the Aftermarket Enablement Solutions Manager for John Deere.  In this position he is responsible leading the development and deployment of proactive service solutions that leverage data and analytics.  He has been with John Deere for 21 years and has held numerous positions within Customer and Product Support.  

In this case study, Jeremy will share how John Deere Connected Support™ has been deployed to create customer loyalty:

- Transformative systems and solutions that enable proactive service
- Ensuring you have the capabilities for predictive monitoring
- Deploying solutions through a dealer channel for success