Customer Advocacy: Putting Customers at the Heart of Your Business
Thursday, April 23rd, 2020
Jeremy Goebel is the Aftermarket Enablement Solutions Manager for John Deere. In this position he is responsible leading the development and deployment of proactive service solutions that leverage data and analytics. He has been with John Deere for 21 years and has held numerous positions within Customer and Product Support.
In this case study, Jeremy will share how John Deere Connected Support™ has been deployed to create customer loyalty:
- Transformative systems and solutions that enable proactive service
- Ensuring you have the capabilities for predictive monitoring
- Deploying solutions through a dealer channel for success