Joseph June | Field Service Palm Springs

Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

Joseph June

General Manager ServiceMax PTC

Wed, April 23: Day 2 - The Future of Service: Embracing Necessary Disruption and Accelerating Tech Adoption to Solve Real Customer Problems

11:05 AM PARTNER KEYNOTE Can LLMs be Trusted to Shape Service Strategy? Thinking Bigger with Service AI

We’re scratching the surface when it comes to the potential of GenAI. Current use cases and solutions might move the needle on efficiency but are far from having a transformative impact. But how far are we from asking strategic questions like “How do I grow my service revenue 8%?” How far are we from trusting the answers based on the data we have access to?

This session will cover:

  • How real-time, accurate asset data enhances AI’s effectiveness in delivering actionable insights
  • The role of the digital thread in creating a seamless flow of data across the asset lifecycle
  • Strategies for leveraging AI to improve operational speed, agility, and efficiency
  • Strategies for improving trust in your data and in AI-driven insight
  • Practical steps to align asset intelligence, the digital thread, and AI for long-term success

 

Check out the incredible speaker line-up to see who will be joining Joseph.

Download The Latest Agenda