(10 min each)
Join this session to learn two tried and tested proof of concepts for AI that service leaders are executing with solution partners. You’ll have an opportunity to select which service leaders and their solutions providers that you would like to meet with for a hands-on one-on-one session to close out your learnings on day 3.
Case Study Presented by Circuitry.ai
Case Study: Achieve Service Operational Excellence with AI Agents
When customer escalations drop by 95% and technical documentation time falls by 80%, something fundamental has changed. In this real-world case study, we explore how AI Agents reshaped field service operations from reactive firefighting to predictive excellence. Through a tech-enbled approach, field teams are able to instantly find solutions for complex issues while bringing out operational excellence synthesizing insights across enterprise data, experts and customer environment. Find out how to map failure patterns to spare parts to ensure a future-proof, proactive service organization. Walk away with key insights to help:
Karpagam "Kay" Narayanan, Founder and CEO, Ascendo AI
Check out the incredible speaker line-up to see who will be joining Karpagam "Kay".
Download The Latest Agenda