Field Service Palm Springs 2024

May 06 - 08, 2024

JW Marriott Desert Springs, Palm Springs, CA

Kevin Kelley

Safety and Health Director Smart Care Equipment Solutions

Kevin has 20+ years of experience leading safety programs for a variety of Fortune 100 to 500 companies in nearly every industry (Manufacturing, Retail, Supply Chain, and Field Service).  He currently leads safety and health efforts for Smart Care Equipment Solutions.  Smart Care is an industry leader of the commercial kitchen and repair business serving thousands of customers in the hospitality and tourism industry.  Smart Care employs 1,000 Associates most of which work remotely across all major US markets. 

TUE, May 7: Tech and Service Innovation

12:35 PM Partner-Led Roundtables

(One 40-minute session)

Table #1 – Beyond Dollars And Cents: The True Currency of Field Services – Moderated by Steve Salmon, Field Service Industry Executive, Field Nation

Table #2 – Identifying And Addressing Inefficiencies Within The Service Process – Moderated by Jean-Thomas Célette, CEO, Coresystems

Table #3 – How to Train Your Dragon: AI and the Future of Guided Diagnostics Moderated by Pat McGinnis, Chief Strategy Officer, Tweddle

Table #4 – Mastering the Art of Service Parts Logistics with Tech – Moderated by Steve Ciemcioch, President; and Alex Ullrich, Head of Sales; Warehouse Anywhere

Table #5 – The Impact of Video Safety on Driving Efficiency and Delivering Best-in-class Customer Experience in Field Service Operations – Moderated by Jeff Martin, VP Global Sales Strategy, Lytx; Kevin Kelley, Safety Health & Director, Smart Care Equipment Solutions

Table #6 – Efficiency in Motion: The Roadmap to an Optimized Vehicle Program – Moderated by Michael Levine, President, Cardata

Table #7 – Integrating Fleet Management with Field Services: Strategies for Seamless Operations Moderated by Reed DesRosiers, Staff Product Manager - New Products, Samsara

Table #8 – Stay a Step Ahead with Proactive Asset Management Christopher Battles, SVP, Product Management, Salesforce 

Tale #9 – Revolutionizing Field Service With Generative AI, Moderated by Chad Niswonger Outbound Product Management Director, ServiceNow

Check out the incredible speaker line-up to see who will be joining Kevin.

Download The Latest Agenda