Field Service Palm Springs 2019

April 23 - 26, 2019

JW Marriott Palm Desert Resort & Spa, CA

Laura Laltrello

Vice President & General Manager, Data Center Services

8:40 AM Transforming From A Product Company To A Customer Experience Company

Laura Laltrello leads the worldwide services organization that provides support for Lenovo’s datacenter customers. She continuously drives improvements and focus to deliver an effortless customer experience, and has a passion for solving core business problems through analytics, optimization, and innovation.  In this keynote, she’ll share with you how Lenovo is transforming from a product company to a customer experience company, and how your organization can make these shifts too.

Check out the incredible speaker line-up to see who will be joining Laura.

Download The Latest Agenda