September 29 - October 02, 2020
JW Marriott Palm Desert Resort & Spa, CA
Deep-Dive Workshop Day: Mastering the Art of Field Service
Tuesday, September 29th, 2020
2:00 PM Workshop A3: Driving towards an Intelligent Service Supply Chain: Vision, Challenges and Journey
The approach in planning and managing service parts has not changed much over the last several decades. A paradigm shift needs to occur to modernize service supply chains through the use of intelligent workflows, virtual assistants, machine learning and adaptive controls.
Join us as Shannon Beecher, IBM Director of Global Services Supply Chain and Mark Brenzikofer, Entercoms VP of Program Management discuss their journey to transform a service supply chain.