Service leaders are up against significant challenges, from leading multi-generational (and non-human) workforces, to needing to drive influence across the organization, telling the data and ROI story of service initiatives in the context of ongoing change. Just how do you lead all of this? How are you prioritizing learning and changing skills on the fly? Join this interactive, facilitated discussion to idea-share with peers on vision, insights and action to lead service as a revenue stream.

Room Leader -

Table 1 Facilitator: Anthony Billups, President, Premistar

Table 2 Facilitator: Dr Lisa Ferlita, VP, Service, Americas, Oxford Instruments 

Table 3 Facilitator: Michelle Vaccarello, VP, North America Services, Diebold Nixdorf

Table 4 Facilitator: