Getting the right part to the right place at the right time is critical, not just for first-time fix rates, but for equipment uptime, technician efficiency, and overall service profitability. But in an era of fluctuating demand, supply chain disruptions, and tighter truck space, how do you build a smarter, more agile inventory management strategy? Panelists will discuss how service organizations are rethinking truck stock thresholds, spare part pools, and replenishment models to stay ahead of demand, and keep equipment running, including:

• Determining optimal truck stock based on usage patterns, region, seasonality, and technician specialization without overloading
• Balancing cost vs. coverage, making smart trade-offs between inventory carrying costs and service responsiveness
• Defining price optimization strategies that align with customer value
• Using AI, IoT, and connected systems to forecast parts usage and automatically trigger replenishment based on historical and predictive data
• Identifying the KPIs to track to ensure your inventory strategy supports your uptime, cost, and service-level objectives