Niken Patel

CEO and Founder Neuron7.ai

Niken is the CEO and co-founder of Neuron7.ai, a company that is transforming customer service with AI solutions for complex, enterprise organizations that need fast, accurate resolutions at scale. Niken has 20+ years of experience in customer service and support, making 400+ customers successful in the last two companies that he led. As a serial entrepreneur and senior leader in high-growth technology companies, Niken has experience in strategy, sales, marketing, M&A, and board duties, with an excellent track record of growing companies from a nascent stage to successful enterprises that create tremendous value for customers and stakeholders.

Tue, April 22: Day 1 - Deep-Dive Workshop Day - The Next Generation of Leadership: Evolving Your Style and Influence Skills to Fit the Times and New Workforce Realities

1:20 PM Workshop 1 From Strategy to Success: Implementing AI for Scalable Field Service Transformation

Join this panel session for a deep dive into AI in service, featuring practical lessons and success stories from leaders in some of the world’s most complex service environments.

From vetting and selecting AI solutions to achieving full-scale implementation, the panel will share advice and lessons from successful service transformations with AI.

We’ll discuss:

Selecting AI use cases that deliver the biggest (and quickest) ROI
Tools and best practices for driving user adoption of AI solutions
Building a comprehensive digital transformation road map

Check out the incredible speaker line-up to see who will be joining Niken.

Download The Latest Agenda