Niken Patel

Founder and Chief Executive Officer Neuron7.ai

Niken Patel is the CEO and Co-Founder of Neuron7.ai, the leader in Service Resolution Intelligence. Neuron7.ai is pioneering a Resolution Platform that enables Fortune 1000 companies to deliver fast, accurate, and scalable service resolutions. By combining cutting-edge AI with deep domain expertise, Neuron7 transforms how complex service organizations diagnose and resolve issues—driving efficiency, productivity, and customer satisfaction at scale.

With over 25 years of experience in service and support technology, Niken has helped more than 400 global enterprises succeed across the two companies he has led. A serial entrepreneur and seasoned executive, he brings extensive expertise in strategy, sales, marketing, M&A, and board governance, with a proven track record of scaling early-stage ventures into high-growth, market-leading enterprises that deliver lasting value for customers and stakeholders.

Niken serves on the Advisory Board of the Service Council and WBR Field Service Research and is a former member of Oracle’s Cloud Advisory Council. Previously, he was the CEO of Serene Corporation, CRO at AST Corporation, and a member of its Board of Directors.