Field Service Palm Springs 2024

May 06 - 08, 2024

JW Marriott Desert Springs, Palm Springs, CA

Patrick Van Wert

VP Aftermarket Tennant Co.

Pat Van Wert is Vice President, Aftermarket where he is responsible for leading the service and parts business for North America at Tennant Company, a leading floor cleaning equipment manufacturer. The Service business includes 545 field technicians and is responsible for the maintenance and repair of Tennant and competitor equipment for its customers. Pat has also led Field Operations and Enterprise Strategy execution at Tennant and his pre-Tennant experience includes leading service businesses at Aon, GE Capital, and sales roles in early-stage software companies.

WED, May 8: Deep Sharing & Interaction Day

11:50 AM INTERACTIVE LEADERSHIP WORKGROUPS Solving Top Leadership Challenges

Five executives will offer specific leadership challenges they or their organizations are facing for which they would like your advice and help.

Each table, facilitated by one of these executives, will tackle one of their biggest challenges with your help, in an interactive roundtable discussion format.

Following the interactive workgroup discussions, each table leader will share the advice they received from their table participants so that all can benefit.

Table 1 - How to Prepare the Next Wave of Individual Contributors for People Leadership in a Drastically Changing Workforce Challenge presented by Roy Dockery, Roy Dockery, Roy Dockery, Leadership Consultant & Advisor, The Art of Leading  

Table 2 – Strategies for Optimizing Field Service Supply and Demand in a Dynamic Environment. Challenge presented by Ken Murdock, Director US Service Operations, ABB 

Table 3- The Integration of IoT and AI into The Customer Experience and the Recommended Business Model(s) Impact, Challenge presented by Patrick Van Wert, VP Aftermarket, Tennant Co. 

Table 4 – Regional Expansion Best Practices When Moving from a Single Metropolitan Service Area in the Southwest, Challenge presented by Cory Yates, Owner & CEO, Alpha Omega Restaurant Equipment Repair 

Check out the incredible speaker line-up to see who will be joining Patrick.

Download The Latest Agenda