Petchiraj Piramuthu

VP of Data and AI Tavant

Petchi leads Data and AI for Manufacturing at Tavant, bringing over 25 years of experience in Data, AI, and Analytics. He oversees GTM strategy and innovation for TMAP within the Manufacturing practice, helping customers achieve transformational results through cutting-edge solutions.

Wed, April 23: Day 2 - The Future of Service: Embracing Necessary Disruption and Accelerating Tech Adoption to Solve Real Customer Problems

5:00 PM PANEL: How AI Can Help Achieve Key Service Metrics and Expand Your Service Offerings

Artificial Intelligence (AI) is revolutionizing the field service industry by enabling organizations to optimize operations, improve customer experiences, and unlock new revenue streams. We will discuss:

Predictive Maintenance: Using AI to predict equipment failures and schedule preventive maintenance, reducing downtime and improving overall equipment reliability.
Intelligent Routing: Optimizing technician routes and schedules based on real-time factors such as traffic conditions, customer priorities, and technician skills.
Natural Language Processing (NLP): Enhancing customer interactions through AI-powered chatbots and virtual assistants, providing instant support and improving customer satisfaction.
Computer Vision: Utilizing AI to analyze visual data, such as images and videos, for tasks like remote diagnostics, asset inspection, and quality control.

Check out the incredible speaker line-up to see who will be joining Petchiraj.

Download The Latest Agenda