Phil Ammon

Director, Global Service Systems & Standards Hach

Phil Ammon is the Director of Global Service Systems & Standards at Hach, bringing more than 30 years of experience leading, Supporting and transforming global service organizations. He specializes in scaling service systems, standardizing processes, and leveraging technology to improve customer outcomes and operational performance worldwide. Phil is passionate about building high‑performing teams, driving measurable service excellence, and sharing practical insights on how service organizations can evolve to support complex instruments, global customers, and data‑driven decision making.