Field Service Virtual Event

September 30 - October 02, 2020

Online

10:30am - 6pm ET

Ramamohan Pai, Sr. Service Supply Chain Manager at Becton, Dickinson & Co
Becton, Dickinson & Co Logo

Ramamohan Pai


Sr. Service Supply Chain Manager
Becton, Dickinson & Co

Check out the incredible speaker line-up to see who will be joining Ramamohan.

Download The Latest Agenda

Thursday, October 1, 2020: ACCELERATING THE DIGITIZATION OF FIELD SERVICE IN RESPONSE TO THE PANDEMIC

Thursday, October 1st, 2020


3:50 PM Panel Overcoming Spare Parts Supply And Management Issues To Achieve First Time Fix (FTF)

This panel session explores the impact of efficient parts and supply chain management on customer satisfaction and offers practical recommendations on how to achieve full visibility into your field operations and parts supply for improved service delivery. Key takeaways include:


  • Determining the right metrics and KPIs to measure parts supply effectiveness
  • The best ways to build relationships with your logistics partners to create parts efficiency
  • What to do when end-of-life spares are unavailable or very expensive?
  • What innovative technologies including artificial intelligence are impacting spare parts management?