Field Service Palm Springs 2024

May 06 - 08, 2024

JW Marriott Desert Springs, Palm Springs, CA

Ramez Naguib

President & CEO Clima-Tech Refrigeration and HVAC

TUE, May 7: Tech and Service Innovation

3:15 PM CASE STUDY Use of Machine Learning in Service Tech Dispatch

Explore real-world applications, success stories, and lessons learned from failure that showcase how Machine Learning was applied to field service management. Come hear how Clima-Tech is leveraging ML algorithms to enhance workforce efficiency, and elevate overall customer satisfaction.

Ramez will cover the following important highlights:

  • Insights into reactive maintenance scheduling, dynamic workforce allocation, and automated dispatch strategies that reduce response times and increase service reliability.
  • Lessons learned in developing and implementing ML applications within a small organization.

Check out the incredible speaker line-up to see who will be joining Ramez.

Download The Latest Agenda