Ramki Pitchuiyer

Co-Founder and Customer Champion Ascendo.AI

Ramki is the Co-Founder and Customer Champion at Ascendo.AI, a trailblazer in revolutionizing field and technical support with cutting-edge AI. Ascendo.AI is a pioneering AI-native solution, trusted by global organizations to proactively predict and resolve technical issues, enhancing customer experience and driving efficiency. Prior to Ascendo.AI, Ramki founded Paloras Corporation, a customer experience company recognized among the Top 100 Bay Area private businesses by revenue. An avid outdoor enthusiast, Ramki serves on the board of Mountaineers.Org, a non-profit organization dedicated to educating people on safe outdoor activities. He also mentors entrepreneurs and technology enthusiasts.

Tue, April 22: Day 1 - Deep-Dive Workshop Day - The Next Generation of Leadership: Evolving Your Style and Influence Skills to Fit the Times and New Workforce Realities

11:50 AM AI ADVISORY LAB SHOWCASE

Case Study 1 - Circuitry.ai

Case Study 2 -- Predictive Support and Escalation Prevention: The Nokia-Ascendo.AI Partnership

Chris Dickerson, VP, Service Planning & Logistics, Nokia

Ramki Pitchuiyer, Co-Founder and Customer Champion, Ascendo.AI

Thu, April 24: Day 3 - AI Advisory Lab Day - Personalization and Contextualization, and Self-Service Models to Meet Customers’ Rapidly Evolving Needs

1:00 PM AI ADVISORY LAB

Come get your most burning AI questions and concerns answered in private session with other field service leaders who are working with AI vendors on use cases relevant to your business. The vendors will feature technical AI experts and thought leaders (not salespeople); the field service practitioners will be director level and higher focused on AI strategy.

Come to this session and meetings with one or two burning questions you want answered during these 15-minute meetings.

How it will work:

There will be 4 tables/stations, each featuring different use cases
Each partner grouping will have given a quick 10-minute presentation before this lab, explaining their use case and preliminary results and learning to help you make your selection as to which group you want to sign up to meet with.
During lunch, sign up for the station of your choosing (1 appointment per person/company)
At your appointment time, pose your questions to the AI experts and get focused and concrete feedback and advice about how best to proceed on your AI journey.

AI ADVISORY STATIONS & USE CASES

Station #1 – CIRCUITRY.AI

USE CASES - Efficiency, Productivity, Automated Service Fulfillment

Ashok Kartham, Founder & CEO, Circuitry.ai

Station #2 – ASCENDO.AI

USE CASES: Predictive Support and Escalation Prevention

Chris Dickerson, VP, Service Planning & Logistics, Nokia

Ramki Pitchuiyer, Co-Founder and Customer Champion, Ascendo.AI

Check out the incredible speaker line-up to see who will be joining Ramki.

Download The Latest Agenda