Field Service Palm Springs 2024

May 06 - 08, 2024

JW Marriott Desert Springs, Palm Springs, CA

Rod Cook

NA Service Operations & Engineering Trane Technologies

MON, May 6: Deep-Dive Workshop Day

12:10 PM Workshop 4 - Breaking Down Silos: Developing Single-Source Solutions Across Sales, Marketing and Operations to Enhance CX and Profits

Join us for an immersive conversation about how to unravel and break down departmental silos to unleash the power of a unified front across service sales, marketing, and operations. Rod and Carol will guide you through practical strategies and hands-on exercises, equipping you with the tools to develop single-source solutions that enhance customer experience (CX) and drive profitability. 

Discover how breaking down silos and more integrated workflows can lead to a harmonious alignment of objectives, resulting in not only a smoother internal operation but also a more resonant and customer-centric brand. 

Be part of a transformative journey where silos crumble, and a unified strategy emerges as the driving force behind enhanced customer experiences and increased profits.  

Check out the incredible speaker line-up to see who will be joining Rod.

Download The Latest Agenda