Roneel Naidu

EVP Global Client Strategy & Portfolio Leader Astound Digital

Roneel is a dynamic executive with 18+ years in the Salesforce ecosystem, driving strategic business growth across industries. With deep expertise in Manufacturing and Salesforce’s core offerings, he crafts impactful solutions. A natural leader and mentor, he inspires teams and clients, embodying the qualities of an exceptional guide and strategist.

Wed, April 23: Day 2 - The Future of Service: Embracing Necessary Disruption and Accelerating Tech Adoption to Solve Real Customer Problems

1:20 PM Partner-Led Roundtables

(One 40-minute session)

Table #1 - Prioritizing Agents for Field Service Teams – Moderated by Michael Gonazlez, VP, Product Management, Salesforce; and Susie Turk, VP, Solution Engineering, Salesforce

Table #2 - Future of Field Service – Moderated by Tim McDougal, Excellence Leader, Deloitte Consulting; Eric Kaes, Field Service Leader, Deloitte Consulting

Table #3 – Leveraging Gen AI to Deliver Enhanced Service and Field Service – Moderated by Roneel Naidu, EVP Global Client Strategy & Portfolio Leader Astound Digital; and Wes Garlock, Director, Salesforce Technical Architect, Astound Digital

Table #4 - Integrating Service with ERP and Enterprise Systems to Drive Service Excellence – Moderated by Amit Venugopal, Managing Director, VASS US & Canada; and Jayesh Shah, Vice President of IT, Interior Logic Group

Check out the incredible speaker line-up to see who will be joining Roneel.

Download The Latest Agenda