Ryan Wilson | Field Service Next West

Ryan Wilson

Ryan Wilson

VP, Service DSL Ltd.
Ryan Wilson

Thursday, April 9, 2026

11:50 AM Track C: Mastermind Topical Discussion: Staying Power: Retaining and Engaging Field Service Engineers in a Demanding Market

Talent recruitment is only half the battle, keeping them is just as critical. With high turnover rates, rising burnout, and growing skills gaps, organizations must rethink how they support, develop, and retain their frontline workforce. Join this interactive, facilitated discussion to learn how service leaders can build a culture of retention by addressing the real reasons people leave, and creating pathways for them to stay.

Room Leader -

Table 1 Facilitator

Ryan Wilson, Vice President, Service, DSL Ltd. Innovative Foodservice Solutions

Table 2 Facilitator

Ecudemio Gutierrez, Director, Safety, DC Water

Table 3 Facilitator

Table 4 Facilitator 

Check out the incredible speaker line-up to see who will be joining Ryan.

Download The Latest Agenda