April 22 - 24, 2025
JW Marriott Desert Springs, Palm Springs, CA
Scott Day is the Chief Operating Officer at Crane 1 Services, where he plays a pivotal role in overseeing the company's manufacturing and branch operations. With extensive experience in operational leadership, Scott has a history of driving transformational projects, enhancing business operations, and leading large teams to success. Scott has led large technology investments in Internet of Things (IOT) and development of technician-facing Artificial Intelligence (AI) initiatives. Before joining Crane 1 in January 2024, Scott held senior leadership positions at companies like TK Elevator North America and was previously Chief Operating Officer at Diverzify, where he led significant digital transformations and operational scaling initiatives to drive the company growth.
Scott is particularly passionate about providing housing and has been an active volunteer building homes through Poverty Alleviation as a Board member for Corazon and Habitat for Humanity for over 9 years.
He holds a Bachelor of Science in Business Management (BSBM) from the University of Phoenix, providing him with a strong foundation in strategic business operations and leadership and he believes in continuing education not only for himself but for his team
Join this panel session for a deep dive into AI in service, featuring practical lessons and success stories from leaders in some of the world’s most complex service environments.
From vetting and selecting AI solutions to achieving full-scale implementation, the panel will share advice and lessons from successful service transformations with AI.
We’ll discuss:
Check out the incredible speaker line-up to see who will be joining Scott.
Download The Latest Agenda