Field Service Palm Springs 2019

April 23 - 26, 2019

JW Marriott Palm Desert Resort & Spa, CA

Seth Crawford


Global Director Customer & Product Support
John Deere


2:45 PM Delivering A Distinctive Customer Experience To Global John Deere Customers

  • Assessing your current global customer experience to identify areas for improvement
  • Directing customer and product support strategy and operations
  • Overseeing various enterprise shared services that support the customer experience
  • Key benchmarks and metrics to ensure you stay on the right track


Check out the incredible speaker line-up to see who will be joining Seth.

Download The Latest Agenda