Field Service Virtual Event

September 30 - October 02, 2020

Online

10:30am - 6pm ET

Shipa Ramaswam, Director of Product Management at Salesforce
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Shipa Ramaswam


Director of Product Management
Salesforce

Check out the incredible speaker line-up to see who will be joining Shipa.

Download The Latest Agenda

Thursday, October 1, 2020: ACCELERATING THE DIGITIZATION OF FIELD SERVICE IN RESPONSE TO THE PANDEMIC

Thursday, October 1st, 2020


12:00 PM Keynote: Connect The Customer Experience From First Contact To The Last Mile

In this new era of constant uncertainty, it's even more critical that companies keep up with the speed of innovation to provide a connected customer experience – from the second a customer contacts your service department to your dispatcher and, ultimately, to your brand ambassador - the mobile worker. Join us as Shilpa Ramaswamy, Director of Product Management, shares how to create customers for life by providing a connected field service experience from the first contact to the last mile safely.