Field Service Virtual Event

April 26 - 30, 2021

Online

10:30am - 6pm ET

Stacey Epstein, Chief Marketing and Customer Experience Officer at ServiceMax
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Stacey Epstein


Chief Marketing and Customer Experience Officer
ServiceMax

Check out the incredible speaker line-up to see who will be joining Stacey.

Download The Latest Agenda

Friday, October 2, 2020: THE EVOLUTION OF CUSTOMERS’ NEEDS IN TIMES OF COVID-19 AND BEYOND

Friday, October 2nd, 2020


11:40 AM Keynot: Digital Transformation Journey

In today's environment, companies across all industries are having to reimagine how they operate. They must adapt to stricter regulations, ensure uptime on critical assets, and most importantly - meet customers' needs and rising expectations. To do this, service delivery must become more efficient, predictive, and prescriptive. And data is key. 

Join Stacey Epstein, ServiceMax CMO & CXO, to learn how an asset-centric approach can help you overcome challenges, create business continuity and make the switch to outcome-based strategies.

In addition, Schneider Electric will share their digital transformation journey, including how they’re increasing their number of assets under management, while also improving their technicians’ utilization, safety metrics, and CSAT scores.