April 26 - 30, 2021
10:30am - 6pm ET
Friday, October 2, 2020: THE EVOLUTION OF CUSTOMERS’ NEEDS IN TIMES OF COVID-19 AND BEYOND
Friday, October 2nd, 2020
In today's environment, companies across all industries are having to reimagine how they operate. They must adapt to stricter regulations, ensure uptime on critical assets, and most importantly - meet customers' needs and rising expectations. To do this, service delivery must become more efficient, predictive, and prescriptive. And data is key.
Join Stacey Epstein, ServiceMax CMO & CXO, to learn how an asset-centric approach can help you overcome challenges, create business continuity and make the switch to outcome-based strategies.
In addition, Schneider Electric will share their digital transformation journey, including how they’re increasing their number of assets under management, while also improving their technicians’ utilization, safety metrics, and CSAT scores.