Field Service Palm Springs 2019

April 23 - 26, 2019

JW Marriott Palm Desert Resort & Spa, CA

Suzanne ElNaggar


Director, Worldwide Customer Success, Data Center Systems
Western Digital


9:20 AM Panel | Data Collection And Analysis: Slicing And Dicing To Greater Service Outcomes

  • First, are you collecting the right data?
  • Then, we have so much data, what do we do with it?
  • Determining whether to build a data team in house or work with a partner to analyze and manage your data, or both
  • Understanding failure rates and customer usage to increase service competitiveness


Check out the incredible speaker line-up to see who will be joining Suzanne.

Download The Latest Agenda