Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

Suzanne ElNaggar

Director, Worldwide Customer Success, Data Center Systems Western Digital

As the Director of Customer Success for Western Digital's Data Center Systems (DCS) Business Unit, Suzanne ElNaggar is an ardent customer listener and advocate. Building the Customer Success function for DCS has been the culmination of Suzanne's 18 years with technology companies. Suzanne’s career has spanned a number of customer-facing roles, including technical sales, marketing, product management, and technical support, leading to her passion for driving excellence in customer experience and transforming data into information that is heard as the ultimate voice of the customer.

Check out the incredible speaker line-up to see who will be joining Suzanne.

Download The Latest Agenda