Field Service Virtual Event

April 26 - 30, 2021

Online

10:30am - 6pm ET

Syd Briggs, General Manager at Steele-Waseca Cooperative Electric
Steele-Waseca Cooperative Electric Logo

Syd Briggs


General Manager
Steele-Waseca Cooperative Electric

Check out the incredible speaker line-up to see who will be joining Syd.

Download The Latest Agenda

Friday, October 2, 2020: THE EVOLUTION OF CUSTOMERS’ NEEDS IN TIMES OF COVID-19 AND BEYOND

Friday, October 2nd, 2020


10:30 AM Workshop: Maintaining Critical Service Delivery During and After the COVID-19 Healthcare Crisis


Were you leading with purpose during the unsettling pandemic time? Were you able to unite your teams and lead them by example? Did you have a 360-degree service strategy revamp to support your customers during quarantine? 


This creative boardroom is for service leaders willing to share their COVID-19 lessons learned and pitfalls to avoid, as well as those interested in debating the future of the service industry, risk mitigation and technology upgrades aimed at protecting service business from unforeseen disasters and supporting your customers in times of uncertainty:


  • Crisis management when you have to stop your service operations
  • Training your customers to do more with equipment in times of disaster
  • Assisted telephone capabilities, self-support and remote connectivity