Tanya Singh | Field Service Next West

Tanya Singh

Tanya Singh

Chief Commercial Officer Biotronics 3D
Tanya Singh

Tanya Singh is a dynamic leader at the forefront of global health technology, serving as Chief Commercial Officer at Biotronics3D, a leading provider of cloud-native radiology and imaging workflow solutions. With over a decade of experience spanning commercial strategy, operations, and international growth, she brings a strong track record in advancing innovation, shaping customer-centric delivery models, and aligning business objectives with global opportunity, with a focus on long-term impact and cross-border collaboration. Tanya also serves as Contributing Editor at the FemTech Healthcare Network, where she helps shape inclusive narratives and highlight systemic challenges in healthtech and digital diagnostics. In addition to her executive role, she provides Business and Strategic advisory to healthtech ventures, with a focus on sustainable growth, operational efficiency, and technology-enabled patient outcomes. Her work is grounded in disciplined execution, cross-functional alignment, and long-term impact. Passionate about shaping the future of diagnostic care, she is a regular contributor to industry forums and leadership panels, championing the integration of cutting-edge technology with meaningful patient outcomes.

Tuesday, April 7, 2026

9:55 AM Keynote Panel: Redefining the Service Value Proposition and Leading a Resilient, Customer-obsessed Service Organization

Field service is no longer a support function, it’s a customer experience differentiator. From navigating ongoing macro changes to launching service-focused brands and delivering uptime-focused outcomes, service leaders are tasked with reimagining what it means to deliver customer excellence. Service leaders will discuss how to build a service organization that thrives through uncertainty, keeps the customer at the core, and generates real business value. Find out how to:

  • Build a strategic vision for field service that’s flexible to pivot to change
  • Evolve the value proposition for field service, including monetizing service avoidance
  • Provide differentiation through experience by creating value during every customer interaction
  • Create a responsive and agile supply chain with risk mitigation tactics around SLAs
  • Measure the impact of service to communicate the ROI story and unlock greater investment

Thursday, April 9, 2026

8:50 AM Keynote: The New Leadership Imperative: Balancing Data, People, and Performance with AI

The era of human-only teams is behind us, today’s leaders must guide both people and AI-powered systems. True performance is unlocked when data is paired with clear goals, efficient resource allocation, and a unified team vision. Tanya Singh, Chief Commercial Officer, Biotronics3D will discuss how to set measurable objectives that cascade from the C-suite to the field and how to reshape resource planning for greater efficiency and impact. Find out how to:

  • Rethink the role of AI, from passive data collection to active performance support
  • Define and communicate clear goals that drive behavior at every level of the organization
  • Use AI to optimize field resources, reduce waste, and improve first-time fix rates
  • Build a measurement framework that balances efficiency with service excellence 

Check out the incredible speaker line-up to see who will be joining Tanya.

Download The Latest Agenda