April 22 - 24, 2025
JW Marriott Desert Springs, Palm Springs, CA
Thomas Cottereau is the CEO and co-founder of SightCall, a global leader in AI-powered remote visual support. With a background in engineering and a passion for innovation, he launched a software solution that revolutionized customer service and field support with augmented reality (AR) and real-time video. Under his leadership, SightCall is transforming service for manufacturing, telecom, insurance and healthcare companies around the world.
Cottereau believes chatbots are too limited for the future of service. Instead, he’s on a mission to make service truly visual—leveraging AI and AR to deliver intuitive, real-time support that empowers customers, agents, experts and frontline workers. A recognized thought leader who contributes to Forbes and advises startups in the Bay Area, Cottereau frequently shares insights on how AI, automation, and digital collaboration are driving innovation in enterprise technology. He is a member of the Service Council Technology Advisory Board and the Forbes Technology Council.
Check out the incredible speaker line-up to see who will be joining Thomas.
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