Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

Tim Burge

Director, Product Marketing Aquant

For over 15 years, Tim has been helping people solve real-world business problems using advanced data technologies. Focusing on bridging the gap between business and technology and assisting organisation’s to become more data-driven. Tim has worked in both the technology and agency worlds.

Day 1 - Deep-Dive Workshop Day -- The Next Generation of Leadership: Evolving Your Style and Influence Skills to Fit the Times and New Workforce Realities

10:05 AM PARTNER KEYNOTE/FIRESIDE CHAT: Easily Finding the Needle in a Haystack of Data

Join us for an in-depth session where Sara Smith, Service AI Program Owner, will share how data-driven insights revolutionized service operations at Waters. In today’s data-driven world, organizations are inundated with vast amounts of information. But how do you sift through this data overload to find the critical insights that drive decision-making and operational efficiency? Whether you’re grappling with data quality issues, struggling to integrate disparate data sources, or looking to harness the full potential of your organizational data, this session will provide you with practical tips and proven strategies to find that elusive ‘needle’ in your data haystack.

Together, we'll explore:

  • How to make the most out of your current data stash.
  • Cleaning up and climbing up: Follow our easy steps to clean, collect, and leverage data to minimize downtime and skyrocket customer happiness.
  • Discover how personalized AI can reveal hidden insights, keeping your team sharp and savvy—even as your veteran techs pass the torch.

Check out the incredible speaker line-up to see who will be joining Tim.

Download The Latest Agenda