Axion provides an end-to-end AI quality intelligence platform that enables manufacturers to detect, investigate, and resolve emerging product issues impacting their customers - improving uptime, reducing warranty costs, and enhancing customer experience.
Quality, Engineering, and Service leaders leverage Axion to detect, investigate, and root-cause emerging field and support issues hidden across siloed information streams, such as service escalations, warranty claims, production NCRs, customer complaints, call center transcripts, IoT signals, and more. Axion connects these data sources to surface patterns early and enables cross-functional collaboration to prioritize issues, implement corrective actions, and reduce the overall cost of poor quality.
Industries Serviced: Energy, Power Systems & Generation, Industrial Machinery, Medical Devices, Data Centers, HVAC, Consumer Electronics & Appliances, Automotive, Aerospace
Clients Include: Cummins, Boeing, Medtronic, Schneider Electric, SharkNinja, RTX, Collins Aerospace, DENSO, Winnebago, Newell Brands, Baxter, TK Elevator, Motorola, Harley-Davidson, Husqvarna