April 22 - 24, 2025
JW Marriott Desert Springs, Palm Springs, CA
CareAR, A Xerox Company, is the Service Experience Management (SXM) leader. We make expertise accessible instantly for users through remote, live visual augmented reality and AI-driven interactions, instructions and insights as part of a seamless digital workflow experience. The CareAR SXM platform spans reactive, proactive, and self-solve applications including CareAR Assist, CareAR Instruct and CareAR Insight. CareAR sets the benchmark for the SXM category, by bridging skills gaps, accelerating knowledge transfers, providing greater operational efficiencies, and enhancing customer outcomes and safety.
CareAR was acquired by Xerox in January 2021 as part of the Xerox Digital Software group already including XMPie and DocuShare. After a significant investment from ServiceNow, CareAR became CareAR Holdings and acquired XMPie and DocuShare as part of CareAR. Learn more at CareAR.com.