Field Service USA 2016

April 25 - 28, 2016

JW Marriott Desert Springs Resort & Spa – Palm Springs, CA

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Advancing Service Together

The Event For Leaders In Customer Care, Service & Support

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Service & Support Executives – Register now and save $800 on your pass. Hurry, this offer won’t last!


Hello, Palm Springs!

Wake up to views of snowcapped mountains and beautiful palm trees while enjoying 80 degree weather in April. Take a dip in one of the many pools or challenge your golf game on two championship courses. The JW Marriott is an oasis in the desert and we can't wait to welcome you there!

Transforming The Service Industry

Service is the backbone of your organization and we want to make sure you're fully equipped for the future. Our sponsors feature the hottest technologies, from IoT to mobility, and our speakers are on the cutting edge of innovation. If you want to benchmark your service operations to ensure you're ready for the service transformation, this is the place to be!

Meet, Network & Inspire

Do you want to meet companies who operate through channel partners? Attend our breakout track sessions on dealer relationships. Do you want to network with executives in the medical device industry? Join our informal, industry-specific meet-ups. Do you want to be inspired? With over 400 service leaders in attendance, you will be!