The Number One Service and Support Event
2014 Theme: Realizing A New Customer Model: Progressing From Service To Care
Returning to Palm Springs in 2014, Field Service USA will once again highlight lessons learned from best-in-class service organizations. You’ll hear from top companies on strategies for improving the customer experience, enhancing learning and development techniques, advancing recruitment practices, and maximizing technician utilization and resource planning. In addition, Field Service’s innovative format is tailored to give you increased face time with your peers for maximum networking opportunities.