April 20 - 23, 2015

Omni Rancho Las Palmas Resort & Spa, Palm Springs, California

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North America’s Leading Service & Support Conference

2014 Theme: Realizing A New Customer Model: Progressing From Service To Care

Field Service USA 2014 returned to Palm Springs and once again highlighted lessons learned from best-in-class service organizations. Companies discussed strategies for improving the customer experience, enhancing learning and development techniques, advancing recruitment practices, and maximizing technician utilization and resource planning. Field Service’s innovative format continues to be tailored to give you increased face time with your peers for maximum networking opportunities..