April 16 - 18, 2018
JW Marriott Palm Desert Resort & Spa, CA
Born in 2003, Field Service is where 700+ cross-industry service leaders connect, learn, and inspire.
From the largest organizations in manufacturing and residential/commercial services, to small and medium-sized companies, Field Service is for organizations who want world-class service and field operations.
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Our 210+ speakers represent the best from America’s largest retailers, to innovative startups and eCommerce disruptors.
Astronaut Engineer, Medical Doctor, Inventor
The obligation to innovate
VP Field Services & Support
The power of employee validation
Senior Director, Technical Services
From reactive to preemptive support
GM, Technology Support Services - N. America
IBM Global Technology Services
The next generation of service
EVP Product & Business Strategy
Thyssenkrupp Elevator Corporation
Enabling digital service
Senior Director, Business Transformation
Sears Holding Corporation
Leading business transformation
Canon Solutions America
Maintaining excellence in a mature market
Head of Hardware Services Global Strategic Programs, Global Services Operations
Right part, right place, right time
CEO Mobility Customer Services
Taking more responsibility from the customer
President, Global Services
Vision from the C-Suite
VP Service Operations
Creating a winning service culture
Head of Global Social Media Customer Care, Norton Support and Services
Empowering genuine empathy
Hours of Networking
Who said conferences can't be fun? You’ll come as an attendee, and leave as part of a community.
See why the community rates Field Service as the number one service and support event of it's kind.
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