Field Service Palm Springs 2025
April 22 - 24, 2025
JW Marriott Desert Springs, Palm Springs, CA
Home-new
What is Field Service?
Born in 2003, Field Service is where 700 cross-industry service leaders connect, learn, and inspire.
Who Attends Field Service?
FFrom the largest organizations in manufacturing and residential/commercial services, to small and medium-sized companies - Field Service is for organizations who want world-class service and field operations.
2017 Featured Speakers
Our 210 speakers represent the best from America’s largest retailers, to innovative startups and eCommerce disruptors.
Ed Defraine
VP Customer Care & Vending
Coca-Cola
Chris Gera
VP Operations
Mastec
Stephen McPhee
Head of Service
MilliporeSigma
Chris Westlake
VP Service
RK Service
Andrew G. Stitzinger
VP US Service
Mar Cor Purification
Steve Meyers
Field Service - Central Zone Director
Vivint
Charles W. Johnson
Director - Business Solutions, Process Optimization
Philips Healthcare
Carsten Soendergaard
Service Director Food Americas and Oceania
Tomra Sorting Solutions
#FieldServiceUSA
Who said conferences can't be fun? You'll come as an attendee, and leave as part of a community.
Real Reviews From Real Attendees
See why the community rates Field Service as the number one eCommerce and multi-channel event of it's kind.
Tickets & Registration
Field Service sells out each year, but you can secure your ticket online here
- Full access to the 4-day event, including your choice of specialized summits
- Access to the ‘Technology Zone’ featuring the hottest new tech, software and retailer hang-outs retail companies
- Two Field Service evening parties with your peers the Field Service Awards Gala Reception bourbon, wine, beer, tequila tasting sessions
- All meals during the event coffee & snacks
Retailers get $1150 off all your tickets for a limited time
Advancing Service Together
The Event For Leaders In Customer Care, Service & Support
Hello, Palm Springs!
Wake up to views of snowcapped mountains and beautiful palm trees while enjoying 80 degree weather in April. Take a dip in one of the many pools or challenge your golf game on two championship courses. The JW Marriott is an oasis in the desert and we can't wait to welcome you there!
Transforming The Service Industry
Service is the backbone of your organization and we want to make sure you're fully equipped for the future. Our sponsors feature the hottest technologies, from IoT to mobility, and our speakers are on the cutting edge of innovation. If you want to benchmark your service operations to ensure you're ready for the service transformation, this is the place to be!
Meet, Network & Inspire
Do you want to meet companies who operate through channel partners? Attend our breakout track sessions on dealer relationships. Do you want to network with executives in the medical device industry? Join our informal, industry-specific meet-ups. Do you want to be inspired? With over 400 service leaders in attendance, you will be!
Our Sponsors:
