AI is now a top priority across service organizations, but in 2026, the real challenge is execution. With 98 percent of leaders already exploring AI for field operations, the focus has shifted from pilots and planning to consistent, measurable outcomes.

• Actionable playbook lessons for prioritizing AI initiatives that deliver measurable impact
• Practical tactics for adoption, measurement, and cross-functional alignment
• Field-tested examples of how AI improves accuracy, reduces costs, and increases technician confidence
• Expect takeaways you can use now, not just ideas for later. You’ll leave with a sharper view of how to turn service operations into a growth engine.