Brian Key | Field Service Palm Springs

Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

Brian Key

Director of Service Products Multivac

Wed, April 23: Day 2 - The Future of Service: Embracing Necessary Disruption and Accelerating Tech Adoption to Solve Real Customer Problems

4:40 PM CASE STUDY: Optimize Spare Parts Inventory by Taking a Disciplined, Mathematical Approach

Learn how Multivac is bolstering customer satisfaction while optimizing spare parts inventory with a rigorous, data-driven approach. This case study will delve into the strategies the company is employing to significantly improve service levels while simultaneously reducing excess inventory and costs, increasing turns, and optimizing operational efficiency.

Among the areas of discussion:

  • Data-driven inventory analysis to identify obsolete parts, slow-moving items, and hidden inventory costs
  •  How accurate demand forecasting and optimization techniques are leveraged to ensure optimal stock levels
  •  How strategic spare equipment and parts allocation across different field locations improved service response times and reduced overall inventory
  • Continuous monitoring and adjustment to adapt to changing business conditions and customer needs

Check out the incredible speaker line-up to see who will be joining Brian.

Download The Latest Agenda