Field Service Palm Springs 2020

September 29 - October 02, 2020

JW Marriott Palm Desert Resort & Spa, CA

Darrell Smithson, Vice President, Global Services at Compac
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Darrell Smithson


Vice President, Global Services
Compac

Check out the incredible speaker line-up to see who will be joining Darrell.

Download The Latest Agenda

Customer Advocacy: Putting Customers at the Heart of Your Business

Thursday, October 1st, 2020


10:20 AM Panel: Leveraging Predictive Analytics and Maintenance for Improved Customer Service

With the power of predictive field service, the impossible becomes possible and inefficiencies become the thing of the past. The industry has been transitioning from the reactive to proactive and, recently, predictive service model for several years now, and this panel explores real-life examples of predictive maintenance successes and lessons learned. Join our expert panelists for an overview of: 


-First things first: Establishing the foundation for an effective predictive maintenance strategy

-Making sure you are getting the right data from your machines

-Pricing structure changes as a result of predictive maintenance

-Ensuring you have the right technology and processes to support your predictive maintenance strategy