Talent recruitment is only half the battle, keeping them is just as critical. With high turnover rates, rising burnout, and growing skills gaps, organizations must rethink how they support, develop, and retain their frontline workforce. Join this interactive, facilitated discussion to learn how service leaders can build a culture of retention by addressing the real reasons people leave, and creating pathways for them to stay.

Room Leader - David Bishop, Managing Partner, Twin Bishop Strategies, LLC 

Table 1 Facilitator

Ecudemio Gutierrez, Director, Safety, DC Water

Table 2 Facilitator

Buddy Saucier, VP, HVAC & Controls Service Operations BSNA, Johnson Controls

Table 3 Facilitator

Steve Gearhart, General Manager, Service, Gosiger 

Join this interactive, discussion-based meeting of the minds to connect, idea-share and collaborate on common challenges and priorities facing your specific industry vertical. Walk away with new connections to keep the best practice sharing going long after the event ends.

Table 1: Machinery, Robotics and Industrial/Commercial Manufacturing

Ken Creech, Director, Customer Support Technical Operations, Makino

Table 2: HVAC, Plumbing, Electrical, Fire & Security, Safety and Sanitation

Ecudemio Gutierrez, Director, Safety, DC Water

Table 3: Medical Devices, Diagnostics, Life Sciences

Jaime Thelen, Director, Commercial Service, Medtronic

Table 4: Commercial Foodservice, Beverage and Refrigeration Equipment, and Food Safety Systems

Nick Cribb, VP, Regional Operations, Unlimited Service Group 

Table 5: Energy, Energy Management, Renewable Energy & Environmental Services

Table 6: Information Technology, Electronics, Printers/Copiers & Office Services

Table 7: Telecommunications and Other Utilities