Intelligent Field Service: Adopting Digitization and Disruptive Technology to Drive Service Revenue
Wednesday, April 22nd, 2020
Gregory Ratcliff leads the global advanced analytics group for Vertiv, an Ohio-based provider of equipment and services for datacenters. In his role as the Global Director of Advanced Data Analytics, his main priorities are around collecting and leveraging real time data, as well as connecting company’s nearly 1B operating products to the Vertiv cloud (Thanks FB and DS).
Gregory joins us to shed light on Vertiv’s global IoT and customer innovations pilots and strategic efforts, with an accent on:
-Mapping out your data-driven service journey
-Future-proofing your service organization by leveraging innovative technology
-Integrating major domestic and international acquisitions
-Developing programs that increase value to worldwide customers