Talent recruitment is only half the battle, keeping them is just as critical. With high turnover rates, rising burnout, and growing skills gaps, organizations must rethink how they support, develop, and retain their frontline workforce. Join this interactive, facilitated discussion to learn how service leaders can build a culture of retention by addressing the real reasons people leave, and creating pathways for them to stay.

Room Leader - Bruce Nelson, Vice President, Strategic Initiatives, HYTEC

Table 1 Facilitator

Ryan Wilson, Vice President, Service, DSL Ltd. Innovative Foodservice Solutions

Table 2 Facilitator

Ecudemio Gutierrez, Director, Safety, DC Water

Table 3 Facilitator

Ira Busman, VP, Customer Service, Okuma America Corporation 

Table 4 Facilitator 

Naimish Rajyaguru, National Service Head, Symphony Limited